1. Information We Collect
We collect information you provide directly to us, such as when you create an account, subscribe to a plan, contact support, or connect third-party marketing platforms. This may include:
- Name, email address, and company name
- Billing and payment information
- Marketing platform credentials and API tokens (stored securely via OAuth)
- Usage data, including features accessed, pages viewed, and actions taken
- Device information, IP address, and browser type
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Search29 platform
- Process transactions and send billing-related communications
- Sync and display your marketing data from connected platforms
- Send product updates, security alerts, and support messages
- Analyze usage patterns to improve user experience and performance
- Comply with legal obligations and enforce our terms
3. Data Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: Third-party vendors who help us operate the platform (hosting, payment processing, analytics)
- Legal Requirements: When required by law, regulation, or legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share information
4. Cookies & Tracking
We use cookies and similar tracking technologies to:
- Maintain your session and authentication state
- Remember your preferences and settings
- Analyze platform usage and performance
- Deliver relevant product communications
You can control cookie preferences through your browser settings. Disabling certain cookies may affect platform functionality.
5. Data Security
We implement industry-standard security measures to protect your data, including:
- Encryption of data in transit (TLS/SSL) and at rest
- Secure OAuth-based authentication for third-party platform connections
- Regular security audits and vulnerability assessments
- Role-based access controls and audit logging
While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
6. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: