Privacy Policy.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to a plan, contact support, or connect third-party marketing platforms. This may include:

• Name, email address, and company name
• Billing and payment information
• Marketing platform credentials and API tokens (stored securely via OAuth)
• Usage data, including features accessed, pages viewed, and actions taken
• Device information, IP address, and browser type

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Search29 platform
• Process transactions and send billing-related communications
• Sync and display your marketing data from connected platforms
• Send product updates, security alerts, and support messages
• Analyze usage patterns to improve user experience and performance
• Comply with legal obligations and enforce our terms

3. Data Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: Third-party vendors who help us operate the platform (hosting, payment processing, analytics)
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share information

4. Cookies & Tracking

We use cookies and similar tracking technologies to:

• Maintain your session and authentication state
• Remember your preferences and settings
• Analyze platform usage and performance
• Deliver relevant product communications

You can control cookie preferences through your browser settings. Disabling certain cookies may affect platform functionality.

5. Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure OAuth-based authentication for third-party platform connections
• Regular security audits and vulnerability assessments
• Role-based access controls and audit logging

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Google User Data Retention and Deletion

Search29 accesses Google user data only after a user grants authorization through Google's OAuth consent process.

Data Retention:
We retain Google user data only for as long as necessary to provide the services requested by the user, maintain account functionality, generate reports, troubleshoot issues, and comply with applicable legal obligations.

Data Deletion:
Users may request deletion of their Google user data at any time by contacting us at support@search29.com
Upon receiving a verified deletion request, we will delete stored Google user data associated with the user's account within 30 days, unless retention is required by law.

Disconnecting Google Accounts
If a user disconnects their Google account from Search29 or revokes OAuth access through their Google Account settings, Search29 will no longer access Google user data. Any stored Google user data will be deleted according to our data retention and deletion policies.

Google API Services Disclosure:
Search29's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

7. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: support@search29.com
• Web: Contact Page